
Frequently asked questions
Yes, Whereshome can handle international visa and immigration requirements as part of our comprehensive concierge services. Our experienced team is well-versed in the complexities of obtaining and maintaining residency status overseas. We manage all aspects of the visa process, including preparing and submitting the necessary documentation for the entire family, coordinating embassy visits, and providing personalised guidance on the specific immigration rules for various countries. Additionally, we help you navigate critical timelines to ensure a smooth and stress-free experience.
At Whereshome, we prioritise privacy and discretion throughout the relocation process. Our team handles all details with strict confidentiality, using secure, encrypted communication channels and ensuring sensitive documents are transferred and stored securely.
Each client is assigned a dedicated manager to minimise the number of people involved, and we partner only with trusted service providers who adhere to our high privacy standards. From discreet logistics to careful planning, we guarantee a seamless and confidential relocation experience, giving you peace of mind every step of the way.
Relocating with Whereshomes concierge service involves meticulous planning and precise execution to ensure a smooth transition. Here's a breakdown of what you should be planning and what Whereshome will handle for you: 1. Custom Relocation Plan:
Whereshome will create a personalised relocation plan tailored to your unique needs, with a detailed timeline and task list to keep you informed and on track throughout the process.
2. Education Assistance:
Relocation requires meticulous planning, especially when it comes to your child’s education. At Whereshome, we take an in-depth approach, understanding your child’s interests, academic levels, and long-term aspirations. We guide you through school tours, manage applications, prepare for entrance exams, and ensure your child transitions seamlessly into a new curriculum. 3. Home Search and Selection:
We take the time to understand your lifestyle, preferences, and priorities to find a home that feels like the perfect fit. From location and amenities to every detail that matters to you, we work to ensure your new home aligns seamlessly with your expectations, making your relocation as comfortable and stress-free as possible. 4. Moving Logistics:
From packing to transportation to coordinating with moving companies, Whereshome efficiently manages all logistics to ensure your belongings are relocated safely and seamlessly. 5. Settling-In Services:
Upon arrival, Whereshome provides essential settling-in services such as utility setup, home organisation, and introductions to local services and amenities. Our aim is to make you feel at home promptly.
6. Familiarisation Tours:
To help you acclimate quickly, we offer guided tours of your new neighborhood, highlighting key areas such as schools, grocery stores, and recreational facilities. 7. Support Services:
Our concierge service extends beyond your move-in. We offer ongoing support, including housekeeping, maintenance, and personalised recommendations for dining and entertainment. Planning your relocation with Whereshome is a collaborative effort with our dedicated team, ensuring every detail is managed so you can focus on settling into your new surroundings.
Relocating your pets involves several key steps to ensure their safety and compliance with international regulations. First, your pet must be microchipped and have up-to-date vaccination records, often including rabies and other country-specific requirements. You’ll also need a pet health certificate issued by an accredited veterinarian within a specific timeframe before travel. Choosing the right-sized travel carrier is essential for their comfort during the journey, and selecting a pet-friendly airline with appropriate policies can make a big difference. In some cases, quarantine arrangements may be required upon arrival in your destination country, depending on local laws.
At Whereshome, we understand this can feel overwhelming, so we take care of the entire process for you. From managing documentation and coordinating with veterinarians to booking flights and overseeing quarantine logistics, we ensure your pets are safe, comfortable, and well-prepared for their journey, giving you peace of mind during your relocation.



